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FAQ Shopify template

Store shoppers repeat the same five questions. This block is written for Shopify policy pages and product FAQs, not a generic company site.

Copy into a Shopify page

Store FAQ starter

## Shipping
Q: When will my order ship?
A: Orders ship within 1 to 2 business days. Tracking arrives by email when the label is created.

Q: Do you ship to my country?
A: We ship to [list regions]. Duties may apply on international orders.

## Returns
Q: What is your return window?
A: Returns are accepted within 30 days if items are unused and in original packaging.

Q: How do refunds work?
A: Refunds post within 5 to 10 business days after we receive the return.

## Products
Q: How do I choose a size?
A: Use the size chart on each product page. Between sizes? Size up for [fit note].

## Payments
Q: Which cards do you accept?
A: Visa, Mastercard, Amex, Shop Pay, and PayPal at checkout.

## Orders
Q: Can I change my address after ordering?
A: Contact us within 2 hours of purchase. Once fulfilled, the carrier address cannot be changed.

Where merchants usually put this

  • Footer FAQ page linked from checkout.
  • Size and care answers on high-return SKUs.
  • Short version on the policy page, full list on FAQ.

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