Ecommerce FAQ template
Platform-neutral store copy. Swap amounts and timelines, keep the section order (shipping before returns).
Store FAQ copy block
Ecommerce Q&A
## Shipping and delivery Q: How much does shipping cost? A: Standard shipping is $5.99 or free over $75. Q: How long is delivery? A: 3 to 5 business days domestic, 10 to 15 international. ## Returns and refunds Q: Can I return opened items? A: Hygiene products are final sale; apparel may be returned unworn with tags. ## Payments Q: Do you offer installments? A: Shop Pay and PayPal Pay in 4 appear at checkout when eligible. ## Account Q: Do I need an account to order? A: Guest checkout is available. Accounts save addresses and order history. ## Discounts Q: Can I combine promo codes? A: One code per order unless the promotion says otherwise.