Healthcare Practice FAQ

JSON-LD Schema Output

Export this template as FAQPage structured data for search engines and AI systems.

{
  "@context": "https://schema.org",
  "@type": "FAQPage",
  "mainEntity": [
    {
      "@type": "Question",
      "name": "Are you accepting new patients?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes, we are currently accepting new patients for primary care, preventive care, and most specialties. New patient appointments are available within 5–10 business days. Call or book online to get started."
      }
    },
    {
      "@type": "Question",
      "name": "What insurance plans do you accept?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "We accept most major insurance plans including Blue Cross Blue Shield, Aetna, United Healthcare, Cigna, Humana, and Medicare. Please call us to verify your specific plan before booking."
      }
    },
    {
      "@type": "Question",
      "name": "Do you offer telehealth appointments?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes. Telehealth visits are available for follow-ups, medication reviews, mental health consultations, and many non-emergency concerns. Book online and join via secure video link — no app download required."
      }
    },
    {
      "@type": "Question",
      "name": "What should I bring to my first appointment?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Bring a government-issued photo ID, your insurance card, a list of current medications (including supplements), and any relevant medical records. Arrive 15 minutes early to complete intake paperwork."
      }
    },
    {
      "@type": "Question",
      "name": "How do I request a prescription refill?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Request refills through the patient portal (preferred), by phone, or at your appointment. Allow 48–72 hours for processing. Controlled substances require an in-person visit before refill."
      }
    },
    {
      "@type": "Question",
      "name": "What is your cancellation policy?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Please cancel or reschedule at least 24 hours before your appointment. Late cancellations and no-shows may incur a $50 fee. We understand emergencies happen — call us as soon as possible."
      }
    },
    {
      "@type": "Question",
      "name": "How long are typical wait times at the office?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Most patients are seen within 10–15 minutes of their scheduled time. If we're running behind, the front desk will notify you. You may wait in your car and we'll text when your room is ready."
      }
    },
    {
      "@type": "Question",
      "name": "How do I access my medical records?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Medical records are available through our secure patient portal within 30 days of request. For records to be sent to another provider, complete a Release of Information form at the front desk or online."
      }
    },
    {
      "@type": "Question",
      "name": "Do you treat children and adolescents?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes. Our practice sees patients from 6 months through adulthood. Pediatric appointments should be booked under the child's name. A parent or legal guardian must be present for patients under 18."
      }
    },
    {
      "@type": "Question",
      "name": "How do I prepare for a lab or blood test?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "For fasting labs, avoid food and drink (except water) for 8–12 hours before your appointment. Wear short sleeves for easy venous access. Most lab results are available in the portal within 2–3 business days."
      }
    }
  ]
}