PR FAQ template
This is the Amazon-style PR/FAQ: future press release plus hard questions. Use it for launch planning, not for your store return policy.
PR/FAQ skeleton
PR/FAQ outline
## Press release (future dated) Headline: [Product] helps [audience] [outcome] Subhead: [One sentence on availability and pricing.] Body: Problem, then solution, proof, quote, availability. ## Customer problem [Describe the pain in the customer's words. One paragraph.] ## Solution overview [What the product does, without jargon. Bullets allowed.] ## Customer benefit [Measurable outcomes: time saved, cost reduced, risk lowered.] ## Customer FAQ Q: Who is this for? A: [Primary user and one exclusion if needed.] Q: How is this different from [alternative]? A: [Honest comparison on one dimension you win.] ## Stakeholder FAQ (internal) Q: What metrics define success in 90 days? A: [Adoption, revenue, or retention targets.] Q: What are the top three launch risks? A: [Risk, mitigation, owner.] ## External risks and objections Q: What if [common fear]? A: [Policy, roadmap, or support answer.]