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FAQ design template

Pick the layout first, write answers second. These notes cover structure and spacing, not policy wording.

Layout patterns

  • Accordion when you have 8 or more questions on one screen.
  • Card grid next to feature lists or pricing tables.
  • Two columns for legal, finance, or consulting sites.
  • Simple stack when you want zero JavaScript.

Spacing and type

On mobile, 17px questions and 16px answers at 1.6 line height is a sane default. Leave 14px between Q and A, 28px between pairs. (Adjust to your type scale; do not chase pixel perfection on v1.)

Mobile checks

  • Accordion headers at least 44px tall.
  • Visible focus rings, not hover-only hints.
  • Opening one item should not lock page scroll.

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